1. Processing Time Standard orders are processed within 3 business days after payment confirmation. Note: For customized or pre-order items, please check the specific lead time on the product description page.
2. Shipping Time We use reliable international express carriers. For most major regions, the estimated delivery time is approximately 8-15 business days (depending on your location).
- North America: Approx. 10-12 business days.
- Australia: Approx. 7-9 business days.
- Europe: 8-15 business days depending on the specific country’s customs and local courier speed.
3. Order Tracking A confirmation email with a tracking number will be sent to you as soon as your package is dispatched.
4. Customs & Value-Added Tax (VAT) We have extensive experience in global shipping and aim to make the process as smooth as possible:
- Tax Optimization: We understand that import taxes are a concern. Our logistics team will optimize the shipping documentation to help minimize potential customs duties and VAT according to common international shipping practices.
- Customs Clearance: While we assist most customers in significantly reducing or avoiding import fees, please be aware that customs policies in certain countries with strict regulations are beyond our control. We are committed to providing the necessary support to ensure your products clear customs efficiently and at the lowest possible cost.